smartsign-helpcenter-support

Help Center

Get the best out of your digital signage solution by allowing our dedicated team to help you with everything from screen setup to customised template design. The onboarding process is designed to help you get started with ease and create a foundation that's easy for you to build on as you grow.

Welcome to our Help Center

We’re here to help! Whether you want to get in touch, ask a question, or need support, our experts are happy to assist. You can reach us by visiting, calling, or emailing.

English and Swedish support

Our support is open
Monday–Friday, 8 AM–5 PM (UCT+1)

Email your request and our support will get back as soon as possible.

Finnish support

Our support is open
Monday – Friday, 8 AM - 5 PM (UTC+1)
Closed between 11-12 AM (UTC+1)

Email your request and our support will get back as soon as possible.

Australian support

Our support is open
Monday – Friday, 8 AM - 6 PM
After hours +46 10 410 77 00

Email your request and our support will get back as soon as possible.

Our Offices

Borlänge

Smartsign AB
Målaregatan 7e
SE-784 33 Borlänge
Sweden

Stockholm

Smartsign AB
Färögatan 33
SE-164 51 Kista
Sweden

Malmö

Smartsign AB
Mindpark
Hyllie Boulevard 53
SE-215 37 Malmö
Sweden

Denmark

Smartsign DK
Bymosevej 13
3200 Helsinge
Denmark

Norway

Smartsign
Dronning Eufemias gate 16
0191 Oslo
Norway

Finland

Australia

Submit a support request

Subject *

Customer-ID (#XXXXX) can be found in the gray bar at the bottom of the Smartsign tool

Submit a support request

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Tailored training

Book a personal training that we completely adapt to your needs and prior knowledge. With a tailored training, you only need to focus on the functions and parts of the system that relate to your business.

Customized screen design

Our experts help you create a layout adapted to the needs of the business you work in and ensure that the layout displays your most important messages. The design is adapted to the business’s graphic guidelines, either from scratch or where we convert your desired design into Smartsign templates.

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TeamViewer makes it easier.

When you are in contact with our support you may need to download TeamViewer.
This program is used by our support to resolve your problems remotely

Want to know more?

Contact Us

Leave your contact details and we’ll contact you as soon as possible.