Help Center

Working in Smartsign should be easy and fun. Let us help you if you get stuck. Everyone in our support speaks both Swedish and English.

English & Swedish support:

+46 10 410 77 00

Our phone support is open Monday – Friday, 8 AM - 5 PM (UTC+1)
See exceptional opening hours »

support@smartsign.se

Email your request and our support will get back as soon as possible.

Australian support:

+61 286 620 200

Our phone support is open Monday – Friday, 8 AM - 6 PM

Free online training

All our customers have access to our free training sessions.

BOOK TRAINING »

Instructional videos

Learn at your own pace with instructional videos that show step by step.

SEE OUR INSTRUCTIONAL VIDEOS »

Manuals

We've collected all technical information about our products in one place.

TO SMARTSIGN DOCS »

Compatible screens

See a list of compatible screens from our screen manufacturing partners.

FIND COMPATIBLE SCREENS »

Installation guides

A collection of useful guides to help you get an easy start in Smartsign.

TO THE INSTALLATION GUIDES »

Server status

See what the current status looks like on our server.

TO THE STATUS PAGE »

Submit a request:

TeamViewer makes it easier.

When you are in contact with our support you may need to download TeamViewer.
This program is used by our support to resolve your problems remotely

Get more out of Smartsign.

Tailored training

Book a personal training that we completely adapt to your needs and prior knowledge.

Request a tailored training »

Customized screen design

Our experts help you create a layout adapted to the needs of the business you work in.

I would like some help with design »

Optional features & extensions

Make your solution even more complete with our optional features and extensions.

See all the options »

Shortcuts:

Smartsign Cloud (EU)

Sign in to Smartsign Cloud.

Smartsign Cloud (AU)

Sign in to Smartsign Cloud.

License Portal

Get an overview of your licenses.

Server status

See current status on our server.

Launched updates

Read about our latest releases.

Publisher Guide

Manual for publishing users.

Admin Guide

Manual for administrators.

Setup of licenses

Instructions for new customers.

Player installations

Installations guides for players.

Server installations

Guide for on-premises.

Smartsign Sync

Syncronizing folders.

Compatible screens

See a list of compatible screens.

In developement

Updates we're working with.

Exeptional opening hours.

2022:

Epiphany, January 6th – closed
Internal education, January 10 – 11th – closed

Do you have tips on improvements in the product? Please send them to us »

Support and training

Working in Smartsign Display Manager should be easy and enjoyable. Let us help you if you get stuck. Everyone in our support team speaks both Swedish and English. When you are in contact with our support function you may need to download the TeamViewer program. This program is used by our support staff to resolve your problems remotely.

Support portal

You can also use our support ticket system at support.smartsign.se.

FAQs

You can find answers to common technical questions at our support portal.

Exceptional opening hours 2021:

Christmas Day, December 24 – closed
New Years Eve, December 31 – closed

Exceptional opening hours 2022:

Twelfth Day, January 6 – closed

Free online training

Learn more about Smartsign Display Manager

When you become a customer of ours, you have access to our free online training courses in Smartsign Display Manager, where you learn the basics about how to use the platform.

Scroll to Top
Screensharing-web

Book a personal demo of Smartsign Display Manager

We’ll take you step by step through how you can use our smart solutions for your specific needs. When you book a demo, we’ll contact you, determine your needs and schedule an online demo, often on the very same day.

This website uses cookies to ensure a good experience for you as a user.