HopLop
HopLop streamlines communication with Smartsign
The Challenge: A Growing Need for Smarter Digital Signage
HopLop, Finland’s largest chain of trampoline parks, faced challenges managing digital signage across its 17 parks in Finland and one in Germany. With plans to expand further in Germany, they needed a scalable and efficient solution to manage their growing network of screens.
Their core focus was to simplify customer interactions, improve navigation, and free up staff for customer service tasks. Previously relying on static light screens for restaurant menus, updates were inefficient and time-consuming. Seeking a more streamlined approach, HopLop turned to Smartsign.
“The Smartsign platform is really convenient to use. I can manage all our screens from one place, which makes things easier. Updating our menu screens and changing content is now effortless,” says Elina Veteli, Manager, Digital Services at HopLop.
The Solution: A Smarter, Streamlined Platform
HopLop now operates 80 screens across their parks, enabling them to display and rotate diverse content simultaneously. The Smartsign platform allows them to schedule different content for various times of the day, enhancing communication and efficiency.
With centralized management, updating menu screens and park information has become effortless. The capability to adjust content dynamically has freed up staff to focus on customer service and other essential tasks.
“There is still potential to be exploited with digital displays and changing content. Our marketing team handles content production, and we know there's still a lot in the platform that we haven't yet explored. We're excited about adopting new features in the future,” says Elina Veteli.
The Future: Expanding Automation and Exploring New Features
HopLop is piloting audio automation in its centers, primarily for safety announcements. While not yet implemented in all parks, the ambition is to roll it out broadly, adding another layer to their visitor experience.
By leveraging Smartsign’s platform, HopLop continues to innovate, aiming to maximize the potential of digital displays and improve both customer and staff experiences.
HopLop, founded in 2005, is Finland's largest chain of indoor children's sports and adventure parks. Their mission is to bring joy and delight to the everyday lives of families with children. Offering a variety of physical activities, restaurant services, and spaces for children. HopLop creates environments where children can play and explore.
Screens
80
Employees
350+
Locations
17 parks across Finland
Headquarters
Vantaa, Finland
Screens
80
Employees
350+
Locations
17 parks across Finland
Headquarters
Vantaa, Finland
Starter packages
Our starter packages come in three levels, ranging from a standard setup to customized solutions tailored to your specific needs.
INCLUDED ONBOARDING
Access our documentation, video tutorials, or join our free online seminars. Perfect for those who prefer self-service or local partner guidance.
Customised startup*
Our customer success team helps configure your screen layout. Choose a pre-made layout, provide your branding, and we handle the rest. Includes a tailored training session.
Customised startup plus*
For tailored solutions, system integrations, or advanced designs to match your graphic profile. Offered at hourly rates for maximum flexibility.
*Our customised packages are priced accordingly. Please contact us for pricing information.
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